IPacket’s Managed Voice service is redefining and upgrading the value that a voice solution provides, and at a price point that can’t be beat. No hidden fees or added taxes, just a feature-rich service customizable to your unique needs.
IPacket’s Managed Voice plans allow customers to build their own service offering based on their deployment and user needs. Options range from basic, hosted E911 service, to premier hospitality or enterprise-grade onsite PBX voice systems.
For hospitality and residential markets, the property can deliver a bulk E911 or local only service with the ability for individual users to upgrade their plan for a duration of time, at their own expense.
IPacket owns and maintains our own IP-standard voice network infrastructure that is managed in-house to provide the option of a hosted, hassle-free service. Customers can utilize all the features and benefits of a full PBX without the costly upfront expense and maintenance of ownership.
With IPacket’s redefined pricing, customers pay a truly simple, flat monthly rate that is free of all hidden taxes, fees and unexpected charges. Our bills only include the monthly phone plan price and applicable state/county taxes.
IPacket Managed Voice Benefits
- 24/7 voice network monitoring and management and access to around-the-clock US-based customer support technicians
- Plans available to bridge legacy infrastructure with next generation IP-based technology
- PBX and voice services that continually evolve to maintain compliance with changing state and federal laws for voice service (Kari's Law and the Response Act of 2016/ E911 ALI)
- Support for both analog and digital IP / SIP phones
- Enhanced emergency 911 compliant - actual room number registered in emergency responder system (PSAP)
- Hospitality-specific features available at a scalable price point for small to large properties
- Revenue-generating features, i.e. sell a vanity number service for local merchants (i.e. guest dials "Pizza" to reach local merchant partner)
Standard Voice Service Features
- Discrete dedicated phone line
- Unlimited wide area local calling or unlimited local + long distance (US & Canada)
- Voicemail with remote access
- Unlimited business directory assistance
- Caller ID, call hold, call forwarding; call waiting
- Anonymous call, toll, long distance & number blocking
- Do not disturb
- Enhanced emergency 911 compliant
*IPacket Networks is a licensed CLEC in Florida, Texas, and Mississippi, and US interexchange long distance/ international communications carrier.
Custom Design
A thoughtfully engineered Voice network built to serve the unique needs of your business and users.
24/7 Monitoring & Support
Around-the-clock Voice network monitoring/ management and customer support from friendly US-based technicians.
Highly Secure & Reliable
Enterprise-grade security measures and highly sensitive firewalls, plus a self-healing architecture to mitigate issues.