Islander Services Sign Up - IPacket Networks

One time installation fee of $29.99/unit for first time installations and re-activations.

To submit a WiFi customer support request, click here.

Billing Information

Please indicate if you're the condo Owner or Renter: *

Owner

Renter

Name: *

Unit Number(s) to Install Service *

For multiple unit numbers use a comma to separate.

Email Address: *

Quarterly bill is sent to the email provided above.

Primary Phone: *

Billing Address: *

City: *

State: *

Zip: *

Wi-Fi Services

Custom Owner WiFi Network Name & Password

Islander Owners, if you would like to setup a custom, password protected Wi-Fi network for your unit, please enter the Wi-Fi network name and password below. Network names can be a maximum of 20 characters; letters and numbers only, no special characters. Passwords must be a minimum of 8 characters; letters and numbers only, no special characters. Custom Wi-Fi network name and password service is only available to condo owners.

The standard/guest Wi-Fi network name for each unit is "ILR-###". For custom owner Wi-Fi networks, we recommend creating a name that will differentiate between the two network options. For example, "Owner-ILR-101".

For security reasons, IPacket cannot give out custom WiFi network names or passwords to condo guests or renters.

Custom WiFi Network Name

Network names can be a maximum of 20 characters; letters and numbers only, no special characters.

Custom WiFi Network Password

Passwords must be a minimum of 8 characters; letters and numbers only, no special characters.

Wi-Fi Speed Upgrade

$20.00/month - Wi-Fi speed upgrade from 200 to 500Mbps

Wired connection Internet speed over 500Mbps - select this option for IPacket to contact you with pricing and details

Wi-Fi Service Features:

200Mbps symmetrical upload and download Wi-Fi speed
Dedicated in-room Wi-Fi service, plus common area Wi-Fi access
Wi-Fi service optimized for streaming, gaming, social media and web browsing
Unlimited number of devices and no data caps
24/7 US-based customer support available to Owners and Guests/Renters. Contact customer support at 877-912-1550
No hidden taxes or fees, billing is done quarterly basis for add-on voice and Wi-Fi services

Voice Services

Yearly Agreement Voice Plans

$24.57/month - Unlimited local calling *

$28.99/month - Unlimited local & long distance (US + Canada) *

*Plan requires a 12-month commitment.

Month-to-Month Voice Plans

$27.99/month - Unlimited local calling

$35.99/month - Unlimited local & long distance (US + Canada)

Must indicate start and end dates in Additional Comments section below.

Phone Number Options

Keep my existing phone number **

Receive a new phone number

Voice Service Features:

Voicemail with remote access/delivery
Toll block to prevent billable calls
Free business 411 directory assistance
Caller ID, caller name & call waiting with caller ID
Enhanced emergency 911 compliant - actual room number registered in emergency responder system
No additional charges/ fees to keep your existing number or to receive a new number
**If you opt to keep your existing number, you must download, complete and submit the Letter of Agency Release Form along with a recent copy of your phone bill.
No hidden taxes or fees, billing is done quarterly basis for add-on voice and Wi-Fi services

Additional Comments

IPacket Service Details:

For order, billing and scheduling questions, contact IPacket at: 1-850-588-1112
Billing is done on a quarterly basis. An invoice will be delivered via email to the email address submitted in the Billing Information section above.
To enroll in automatic bill payment, please complete and submit the Auto-Draft Authorization Form, OR, the Credit Card Authorization Form.
Simple, flat rate bill: 1) Monthly phone and/or internet price 2) Mandatory Florida 13.62% communications tax (no additional taxes/fees for equipment, usage, service, etc. will be added to your bill).
Enhanced emergency 911 compliant - actual room number registered in emergency responder system
New Voice lines are installed on the second Wednesday of every month.
Term of agreement for Voice and/or Internet service is 12 months (unless a month-to-month plan is selected). Early termination fees may apply for early contract cancellations.
Click here to view the IPacket Services & Acceptable Use Contract.

Agree to Terms & Conditions *

By checking this box I agree to the terms and conditions of this Voice and/or Internet contract.